<![CDATA[JACOBSON COMMUNICATION - Blog]]>Wed, 22 Apr 2026 07:14:41 -0700Weebly<![CDATA[The Biggest AI Secret in Leadership C-Suite Executives Don’t Want You To Know]]>Thu, 05 Mar 2026 19:01:13 GMThttp://jacobsoncommunication.com/blog/the-biggest-ai-secret-in-leadership-c-suite-executives-dont-want-you-to-know
​If you’ve been online for more than a minute, your feed is probably flooded with pro-AI articles and tips about getting the most out of this absolutely perfect, never-fails, product that can solve world hunger, vibe code the perfect social media platform, and do your job so you don’t have to. I know. AI is truly a wonder to behold at all times. Everyone should use it. Constantly. For everything.

But there is one thing that the one percent still doesn’t want you to know. They’re hiding it from you Neo. It’s this one secret that has kept them wealthy and in places of power for years.

That’s right; I’m talking about potatoes. Yes, the humble potato. Everyone at the top knows that it is the ultimate secret to success. And it’s about time we started giving the humble potato the credit it deserves.
Why potato? In these times when AI training libraries are being built with non-consensually given, credited, or compensated works, it’s high time we all championed the potato for the cure-all our society needs. AI is only as good as what you put into it. So in this timeline, with its deregulated extractive AI industry, in which real humans are being displaced by AI works, driven by people in power who want to cut production costs, let us turn to potato.
When the AI well is full-up of our legume-ish friend, potato will be the natural outcome. As it should be. Marketing teams vibe-creating copy need more potatoes. Medical companies too busy to let doctors spend more than five minutes with a patient; potato. Tech companies creating mass surveillance integration under the guise of helping people organize their calendars, emails, phone calls, to-do-lists, and personal media; potato. Did your boss just lay off 90% of the management team because of AI? Let them eat potato!
And the best part about potato is that it doesn’t have to be potato. You can make it personal. Your potato might be a piece of chewing gum. A cup of coffee. A 17th century urn. Your class goldfish in second grade. Get creative. Because that’s what humans are great at: being creative.

Until AI is wrangled into walled gardens and built to serve people without spying on them, and until mega-companies are held to account for their theft of real works by real people, it is our responsibility to flood the market with topical, specific instructions about why our favorite legume is the answer to everything.

Why bother? Because being feral is our superpower. Because we have a unique opportunity to do so right now, while we still maintain some of our personal freedoms and privacy.

They thought they could burry us. They didn’t know we were potatoes. 


About the Author
Jennifer L. Jacobson is the feral PR consultant and generative AI skeptic who loves to get her clients in the news. She is the founder of the one-woman PR firm, Jacobson Communication, which often replaces big global firms and gets better results. Jennifer has shaped some of the biggest news narratives in the last 20+ years in social media, startups, tech, branding, activism, and philanthropy, despite the world often being on fire. She also creates custom songs for theme parks and growing brands. She has a penchant for enchanted places and impossible sounding ideas. Don’t give her a metaphorical lever and a place to stand unless you mean it; because she will find a way to move the world.

To learn more, visit https://jacobsoncommunication.com
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<![CDATA[Big AI Hates This One Simple Trick]]>Fri, 20 Feb 2026 00:32:39 GMThttp://jacobsoncommunication.com/blog/big-ai-hates-this-one-simple-trick
I was at SXSW the year that Yamtrader.com launched. The booth was a giant yam. People were invited to get a $50 gift card for trading in an actual, physical yam. It was weird and Yamtrader was something people talked about.

I have rarely seen its level of absurdity matched in modern marketing, though many have tried. Behind the whole operation was Tri-Net, an HR, payroll company that provided services for startups. The company was trying to showcase what a bad startup was, but that’s beside the point.
As a communications professional, I still think about Yamtrader. As I watch people on LinkedIn gleefully post AI  characters of themselves and their professional and personal lives, without considering things like the privacy of their biometric data, or professional, or personal history, I grow concerned about the amount of data people willingly give to large companies; companies who are now starting to connect the dots on the backend and use tools like AI to index, sort, and think about people like never before.
 
There are conversations about how AI will replace journalism, writers, movie makers, actors, musicians, personal assistants, and many professions in the creative and professional spaces. If you’re wondering how to combat this, and I hope you are, I encourage you to get creative. As creative as Yamtrader.
"If AI trains on what we create, let’s create something so mid, so ridiculous, that it won’t work. Let’s become as useless as humanly possible."
To this end, I submit the idea that potatoes are the absolute secret to good PR. In fact, the best way I know of to get startups to become successful is through the tried-and-true method of potato-forward thinking.
 
Why potatoes, because they thought they could burry us; bury humans, our creativity, our ways of being. They sought to make us replaceable, compliant, complicit to the robot overlords. But when they buried us, they did not defeat us. We are potatoes. And this is when we thrive.

So, the new answer for all things, for all thought leadership articles, for all helpful tips that these social networks feed so much on and glean from us, I give you; potatoes!

Stay human! Stay feral!
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<![CDATA[Live TV Is Changing: Musicians At Awards Shows Are Metaphorically "Fighting For Their Lives" - How We Got Here]]>Mon, 02 Feb 2026 22:28:35 GMThttp://jacobsoncommunication.com/blog/live-tv-is-changing-musicians-at-live-awards-shows-are-metaphorically-fighting-for-their-lives
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Credit: CBS (from the 2026 Grammy Awards show, "In Memoriam" segment, which was amazing!)
For many of today’s musicians, being on live, nationally televised awards shows comes about as naturally as a cat, walking calmly, through a busy dog park."
Nowadays, a broadcasted, live awards show is, as the youth today say, generally “fighting for its life." If you've watched live awards shows for decades, much of the polish and presentation has suffered in recent years. I recently saw a post from a mutual about how the Grammy Awards have changed since the late 2010s, and how artists aren't appearing as disciplined and intentional. Now artists just “appear.” As someone who has studied broadcasting and music specifically, I have my reasons as to why this is.
Note: the “In Memoriam” segment at the 2026 Grammy Awards last night featured especially stunning performances that filled audiences with tears, and there were many performances during the night that were amazing. These are not what I am referring to. 
The Events and Structural Changes That Led Us Here:
1. The Pandemic gutted live art broadcast: theater tech crews, etc. There was a lack of industry "the passing on the torch" with on-the-job training you can only learn in situation.

2. Labels Were Under Threat And Changed. When major labels stopped investing heavily in a variety of artists, and started downsizing (AKA, internet distro/online purchases/streaming, etc), artists were no longer trained the same ways they were in "ye olden times" 😑 AKA, 1965 -1997ish and even until about 2010. Today's artists are often feral. Many from TikTok. They give zero f's about looking and acting like every other celeb.

3. The Rise of Social Media: Especially since 2010. For those perfecting their TikTok dances or hot takes, it often takes multiple takes to get something right and you can do it on your own time. There's no union-paid professionals lighting you and helping you with stage blocking. Also, most musicians have their own social channels now. Many can reach their audience easily, and don't need to worry about being professional at big events. Their audiences don't watch televised events.

4. Broadcast Is Under Threat: Broadcasters are fighting for their lives. With streaming and the mass consolidation of media outlets it's amazing anyone still knows how to book and fill a theater.

5. Breaking News Events Are Happening "On the Regular" Now: Major events are happening constantly. People are genuinely tired/worried.

Thank you for coming to my Ted Talk. 🫠

🌱 Stay Feral 🌱

About the Author
Jennifer L. Jacobson is the feral PR consultant (not a SIMP for AI Investors) who loves to get her clients in the news. She is the founder of the one-woman PR firm, Jacobson Communication, which often replaces big global firms and gets better results. Jennifer has shaped some of the biggest news narratives in the last 20+ years in social media, startups, tech, branding, activism, and philanthropy, despite the world often being on fire. She also creates custom songs for theme parks and growing brands. She has a penchant for enchanted places and impossible sounding ideas. Don’t give her a metaphorical lever and a place to stand unless you mean it; because she will find a way to move the world.

To learn more, visit https://jacobsoncommunication.com
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<![CDATA[In the Age of AI Our Relationship to Creativity Matters - and other Feral PR Consultant insights]]>Sun, 14 Dec 2025 20:32:22 GMThttp://jacobsoncommunication.com/blog/in-the-age-of-ai-our-relationship-to-creativity-matters-and-other-feral-pr-consultant-insights
​A Random Person’s LinkedIn Post: "Look what I made with generative AI!" 
Me: * Looks at content. Looks at profile. Rolls eyes. *

They're an AI influencer, helping companies go from idea to product in record time. They have no background in creating. I'm guessing these are the same people who didn't take art classes in school, didn't go to art shows, have never gone to a gallery or museum and been swept away emotionally by a work of art that spoke to them.
They don't have a relationship with art, so they don't know art when they see it.

The Problem:
When you refuse to acknowledge people's relationship with art, you're at risk for losing your relationship with empathy and the best of humanity.
If AI somehow gets you interested in art, and it spurs you to become an artist (away from AI), that's great. Many roads can lead to the same place! But this is the exception, not the rule.
 
Why? Because we exist in a cap1talist society that is built on extractive wealth practices.
 
🤣 But HEAR ME OUT... 🤣  I can see you scrolling away...
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Scene from: It's Always Sunny in Philadelphia
Here is the recipe for disaster we currently follow:
 
1. Harvest/extract as much as possible constantly
2. Take from the masses, the creatives, the intellectuals, the stewards, the environment
3. Hoard the benefits/profits at the top
4. Ensure the very people doing the work get the least
5. Concentrate power so that only a wealthy few make decisions
6. Distract people with social media, while collecting data for mass surveil1ance
7. Use said data to manipulate people, and gaslight them into believing the enemy is always a different group of people, or a different po1itical party and not the system itself
8. Enforce that with mi1itary power and mass surve1ience
9. We create an unbalanced world and walk toward self destruction
 
I know you know this in your heart.
 
Could AI exist in a utopia and assist us as we become the best versions of ourselves? Probably. But looking at history and the headlines, the systems of power were not created, nor are they set up, for these outcomes. This won't be any different, unless we make it different.
 
I'm not kidding when I say fight it.
 
Fight it in big ways, in small ways, in creative ways, but fight it. Spread the word. Be that small focused band of people who changes things for the better. Everything that we have "for the better" was done with thought and intention. Let's make a difference.

P.S. I keep circling back and reflecting on this quote from Prince, at the 1999 Yahoo Internet Life Awards and I think it's even more relevant now. Yes, I'm typing it in purple.
​"Don't be fooled by the internet.
It's cool to get on the computer, but don't let the computer get on you.
It's cool to use the computer, don't let the computer use you.
Y'all saw The Matrix.
There is a war going on.
The battlefield is the mind. The prize is the soul, so  be careful."

                                                        - Prince

About the Author
Jennifer L. Jacobson is the feral PR consultant (not a SIMP for AI Investors) who loves to get her clients in the news. She is the founder of the one-woman PR firm, Jacobson Communication, which often replaces big global firms and gets better results. Jennifer has shaped some of the biggest news narratives in the last 20+ years in social media, startups, tech, branding, activism, and philanthropy, despite the world often being on fire. She also creates custom songs for theme parks and growing brands. She has a penchant for enchanted places and impossible sounding ideas. Don’t give her a metaphorical lever and a place to stand unless you mean it; because she will find a way to move the world.

To learn more, visit https://jacobsoncommunication.com
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<![CDATA[I Fixed the TIME Magazine 2025 Cover So You Don’t Have To - musings from a Feral PR Consultant]]>Sat, 13 Dec 2025 08:00:00 GMThttp://jacobsoncommunication.com/blog/i-fixed-the-time-magazine-2025-cover-so-you-dont-have-to-musings-from-a-feral-pr-consultant
​You’ve probably seen the 2025 TIME Magazine Person of the Year cover, elevating tech titans as the Architects of AI, on the humble I-beam.

As a marketer and PR professional who has studied propaganda, my heaviest takeaway is this:
TIME has been compromised, again. 

TIME is not reflecting or reporting on reality. It’s trying to create a new one And who does that benefit? How does that change how people in the future think about history?

The picture suggests:
  • They’re just like us, just like the working class, minus a couple billionaires
  • They’re architects, only, they’re all not exactly the ones responsible for building anything
  • They’re elevated, even though some of them have had recent catastrophic financial failings
  • They’re all equally featured, mostly, unless one is getting cropped out while another has ample room
​I’m not writing a think piece on this because this is a fast-moving time and I have other slow things that want to do with my hours, like sitting in the studio, working on creating music.

But I ask you to question what you see. Question the narrative you are being fed. Who benefits? Who is making money from how you are influenced? What are you doing to be aware of this? What are you doing to change it?

I believe you can make a difference. It doesn’t have to be big. It can be conversations with friends, small things created with intention. Little cracks that eventually shatter the glass foundations on which empires thrives.

 And why should you resist empire? Because under empire, no matter how hard you try, you, your family, your friends, and your community, are subjugated; at the behest of hoarded privilege and power that may or may not move in your favor. If you live in such an environment, your agency is not something you are given. It is something you have to take. Find your own ways of resisting the narrative.

About the Author
Jennifer L. Jacobson is the feral PR consultant (not a SIMP for AI Investors) who loves to get her clients in the news. She is the founder of the one-woman PR firm, Jacobson Communication, which often replaces big global firms and gets better results. Jennifer has shaped some of the biggest news narratives in the last 20+ years in social media, startups, tech, branding, activism, and philanthropy, despite the world often being on fire. She also creates custom songs for theme parks and growing brands. She has a penchant for enchanted places and impossible sounding ideas. Don’t give her a metaphorical lever and a place to stand unless you mean it; because she will find a way to move the world.

To learn more, visit https://jacobsoncommunication.com
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<![CDATA[Does Your Startup or Nonprofit Really Need PR Right Now?]]>Tue, 11 Nov 2025 08:00:00 GMThttp://jacobsoncommunication.com/blog/does-your-startup-or-nonprofit-really-need-pr-right-now
“We’re just not ready for PR,” or, “We’re at a point where we don’t need PR,” are things I’ve heard potential clients say to me, and some of those clients were right. They didn’t need PR at that time. And, while not paying thousands a month for public relations can save you money, doing so at the wrong time can cost you in the loss of customers, failing brand loyalty, and possibly the downfall of your entire business or organization.

So how do you, the founder or manager of a startup, nonprofit, or emerging brand, actually know when you need PR? I’ve set up some questions to help you decide for yourself if your brand actually needs PR right now. 
​If You Answer Yes To Even One of These, You Need PR

1. Do you have a product, story, or initiative that is now public, or will soon be public?
Does this thing need to be successful? Are you investing in other areas, such as social media, to make this thing successful?

2. Do you have an immediate need to influence the market or space that your brand is in?
Has something recently happened in the market, or even at your organization, that you need to address, or that your customers need to know?

3. Do you need to reach or convince other parties?
Do you have an immediate need to show investors, potential partners, customers, or donors that your brand is trustworthy, ready, or deserving of public attention? Would not reaching these parties hurt your brand’s business or area of work?
Some Valid Reasons NOT To Do PR For a While:
Some people genuinely don’t need PR for a while. Here are some of the common reasons brands won’t actively do PR for a few months. Note: This is not a recommended state to stay in, as your competition can, at any time, win the favor of the public, and you will have a much harder time coming back into that conversation than you would have if you’d kept up with PR.

1. Your Brand is “Brand New” and Nothing is Public Yet
If you don’t even have an active website or social media presence yet, let alone a product or public initiative, you probably don’t need PR. But the second you are going to start requiring the attention of the public, you should start working on PR.

2. Stealth Mode
You are going into stealth mode because of an upcoming product launch, merger, acquisition, or other significant reason. Or, that your lawyers have informed you to do so.

3. You Don’t Need Public Support or Opinion
For whatever reason, you have zero need of any public support or opinion. If the public never thought of you for the next six months, you would be fine.

4. You Genuinely Have No Marketing Budget
You have no money for marketing, social media, PR, email initiatives, etc. This is the death knell of any organization, and you have to work furiously, or be exceptionally lucky, to come back from this point. If you don’t you risk organizational extinction.

5. Your Brand is Already Banging AND Super Small
If you run a small business or organization and already have more demand than you could ever possibly want, with no end in sight, you probably don’t need PR right now. However, it might be time to expand, save up, strategize and work on some longer-term, thought leadership pieces about “what’s working now.” Who knows, maybe you’ll inspire others to be this awesome in their own fields.
The Takeaway
There are several legitimate reasons to pause your PR efforts for a time, but don’t wait too long. A story on the front page three years ago isn’t nearly as cool as a story on the front page last month. Remember: time goes on. Reporters write about new things every day. Your brand might as well be one of them.
​About the Author
Jennifer L. Jacobson is the feral PR consultant who loves to get her clients in the news. She is the founder of the one-woman PR firm, Jacobson Communication, which often replaces big global firms and gets better results. Jennifer has shaped some of the biggest news narratives in the last 20+ years in social media, startups, tech, branding, activism, and philanthropy, despite the world often being on fire. She also creates custom songs for theme parks and growing brands. She has a penchant for enchanted places and impossible sounding ideas. Don’t give her a metaphorical lever and a place to stand unless you mean it; because she will find a way to move the world.

To learn more, visit https://jacobsoncommunication.com

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<![CDATA[​Should Your New Startup Hire a Big Expensive PR Firm? A Cautionary Tale for Startup Founders and Niche Emerging Brands]]>Mon, 10 Nov 2025 08:00:00 GMThttp://jacobsoncommunication.com/blog/should-your-new-startup-hire-a-big-expensive-pr-firm-a-cautionary-tale-for-startup-founders-and-niche-emerging-brands
By Jennifer L. Jacobson, Founder of Jacobson Communication
 
What if I told you I could save your new startup tens of thousands of dollars on public relations costs, and position your unique brand for success better than big-box, bulky, one-size-fits-all PR firms? I’d have your attention, right? Well, it’s true.
 
I want your startup to succeed, and I want public relations to play a big role in that success.
 
In my decades in public relations, I’ve worked with hundreds of startups across all levels; from brand new entrepreneurial passion projects seeking patents, to established startups seeking acquisition. At some point they all need public relations, but this can be an expensive, confusing, and time-consuming process.
I’ve seen too many new startups hire giant (often global) PR firms, and while that might sound like a good idea, these firms don’t speak startup; they specialize in maintaining high-volume PR for established, already known brands. These firms don’t build brand PR from scratch. They don’t know how to cater to your potential audience for the first time, with a new product or idea. They don’t know how to plant the seeds that become a garden of demand for the unique thing you’re bringing to life.
 
I have yet to meet a new startup founder who hired a big-box PR agency and felt like their time or money was well-spent. In case you’re a new startup founder, considering hiring a big-box PR firm, here is a hypothetical story about what I’ve seen entrepreneurs go through with big box agencies. May it serve as a cautionary tale.
 
Act 1: Everyone Else Has PR
Your new startup is ready for PR! You just closed a major funding round, and your investors are itching to see you get some real press. Your friend’s startup just got a writeup in TechCrunch. Your competition just landed a multi-page article in New Science. Everywhere you look, other startups are making headlines, so you take the first logical step; doing PR yourself. How hard can it be?
 
After spending a week or two researching reporters, tracking down their contact info, and reaching out to them on social media, you have nothing to show for it. You even asked an intern for help. Still no reporter has written about you. Time for the next step; dropping some serious coin on a real PR firm. It’s a good and logical idea, right?
 
You’re the kind of high-achieving entrepreneur who likes to do things right the first time, and because of this, you look for the best PR firm money can buy. You start looking for PR agencies that work with some of the best-known brands in the world. You find out who does PR for brands such as Apple, Disney, Nike, Coca-Cola, NVIDIA, Google, and maybe even luxury brands like Balenciaga, or Dior.
 
You now have a list of a dozen shiny, well-known global PR firms to court. Their websites glisten (even though they take a few extra seconds to load). The client logos displayed on their footers are known throughout the world. You want your logo to be one of them, and you have a healthy budget; enough to last six months. You may have enough to extend it to twelve months if you like their results.
 
Act 2: You Close the Deal
You meet with these respectable PR firms. They show you flashy results, more metrics than your data team could process in a week, and a presentation you wish your own mother could have seen. You meet with a top-level executive at the firm and three of their team members who will personally handle your account. You’re in good hands. You sign up and sign a check; confident you have made a wise choice.
 
Your instincts were correct; your first meeting with the PR firm, as a client, is a 2-hour blue sky session where they map out what kind of audiences best resonate with your brand. They’re professionals, who know the industry your startup is in. They know reporters covering your vertical. They work with the brand who makes the cell phone that you use every day. They have to be good.
 
By the end of the week, you have a rough map of what the PR firm wants to accomplish in the first six months: two press releases, a contributed article they hope to land in a specific publication, and one CEO feature article their friend at The Times has promised to publish. You’ve never done PR before, so you assume this is a reasonable plan.
 
Act 3: The Cracks Begin to Appear
As the weeks go by, the top-level executives that were in every meeting are now only in your weekly meetings for a few minutes before they have to “hop on another call.” Eventually, your meetings are led by one or two junior members at the firm.
 
The first press release goes out, and you get twenty thousand impressions. That’s good right? But then you start digging into the report the agency provided. Your press release was reprinted 100 times, but it was on websites you’ve never heard of. When you look at actual clicks, the number is abysmal. Your web traffic team didn’t notice any uptick in the week’s numbers. But the PR firm insists this is normal for a first-time press release and they swear that they pitched it to their personal reporter friends.
 
Your second press release goes out the following month, to much the same effect. You ask when reporters will actually start covering your stories, but the firm insists this trajectory is still normal for a brand of your size.
 
You write your contributed article, which gets published two weeks later, not by the publication you had hoped, but by a smaller one. You see maybe a dozen new hits on your website. You have the nagging feeling you may have misplaced your money, but you’re not giving up hope yet.
 
In month five, you are finally interviewed by The Times, but the final article only quotes a few sentences you said, in a larger piece which features several other CEOs. You see an uptick in web traffic, but no real user conversion. This was supposed to be your big break when your public relations boils over, but it’s not even at a simmer!
 
By month six, you’re re-evaluating your relationship with this mega PR firm. Yes, they got you stories in a very humble smattering of small to mid-sized publications. Yes, you were invited to be on two podcasts you’d never heard of. But none of it really made a difference you could measure. You didn’t see any significant web traffic over time. You haven’t noticed a higher customer conversion rate. Your mom is still texting you, asking when you’re going to be in the news.
 
You face the music; this isn’t the kind of PR you thought you would get for your money. In six months, this PR firm has easily cost you the price of a high-end luxury car, and you have very little to show for it.
 
The Takeaway: The PR That Works for Established Brands Doesn’t Work for Emerging Startups
You just learned a powerful lesson; mega-PR firms who specialize in large-scale, established brands don’t typically specialize in the kind of PR it takes to start brands from nothing. Unfortunately, this won’t stop them from taking your startup’s money; you are, after all, still a business.
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So How Do New Startups Get PR?
There are many solutions that can work, but you have to think outside the box. What works for your startup’s PR needs today won’t be the same thing that works once you’re acquired, or once you go public. You need solutions that are flexible and customizable, from boutique PR firms and individuals who specialize in growing startups in or adjacent to your industry.
 
1. Find Someone Who Helps Make Brands
Look for a boutique PR firm or contractor that specializes in “making brands.” This kind of firm should have a variety of startups they’ve worked with and a variety of results to show for their efforts. Ask how long the firm worked with key brands. Ask how long it took to start seeing results. Ask what industries the firm specializes in. Ask how long the terms of engagement are and what kinds of results you can expect to see in this period of time. Ask who you’ll be meeting with regularly.
 
2. Find Someone Local or Already Known
Look for a PR firm or contractor that is local, or regional, or at least one that your colleagues have worked with and like. There are lots of boutique agencies that specialize in specific industries, and their rates are typically much less than big-box PR firms. There are even independent contractors (such as myself), who can do wonders with the right new startup if your brand’s industries overlap with my focus and experience.
 
3. Find Someone Who Scales
Some firms are great at working with smaller and medium-sized brands. These firms often offer a variety of comms packages at various price points. Ask if the firm has a three-month trial to see if your brand is a good fit for what they can do.
 
4. Work with a Contractor As-Needed
Some new startups work well with an independent contractor on an as-needed basis. They may have two press releases a year that need attention, but require nothing else in between. For these early-stage startups, this kind of PR arrangement can be a cost-saving way to maintain the appearance of PR without handing over too much money. When your startup is ready, you can move on to a more regular PR plan or switch over to a boutique agency that offers more.
 
Note: If you’re on a tight budget, but really need PR coverage, beware of budget-friendly communications firms that “do it all.” It’s tempting for comms firms to focus on social media and flashy videos because social media engagement is so easy to measure and report on. Who doesn’t love seeing tens of thousands of likes and comments? But this isn’t PR coverage, and, as the kids say, it “hits different.” Potential investors, and often potential clients might like flashy social media posts, but it doesn’t carry the same mental and emotional gravity as an unbiased, unsponsored article in a publication or media outlet they trust. A lot of firms that “specialize in social media, branding, PR, and media production, tend to treat PR as an afterthought.
 
The Bottom Line: Your startup is still new; it’s not a fortune 500 company yet. You don’t need a crisis PR team and big-box agency with five junior executives replying to inbound reporter requests. You’re not Apple. You’re not Disney. You aren’t inundated with so many reporter requests that you need a team to manage it all. PR at the startup stage, is something you and a small team should easily be able to wrap your heads around. And, when your brand does start growing, you’ll have a much better idea of what kind of PR firm you’ll eventually want to hire.
 
About the Author
Jennifer L. Jacobson is the feral PR consultant who loves to get her clients in the news. She is the founder of the one-woman PR firm, Jacobson Communication, which often replaces big global firms and gets better results. Jennifer has shaped some of the biggest news narratives in the last 20+ years in social media, startups, tech, branding, activism, and philanthropy, despite the world often being on fire. She also creates custom songs for theme parks and growing brands. She has a penchant for enchanted places and impossible sounding ideas. Don’t give her a metaphorical lever and a place to stand unless you mean it; because she will find a way to move the world.

​To learn more, visit https://jacobsoncommunication.com


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<![CDATA[Five Reasons Using Generative AI to Write Your Press Release Is a Bad Idea]]>Tue, 04 Nov 2025 08:00:00 GMThttp://jacobsoncommunication.com/blog/five-reasons-using-generative-ai-to-write-your-press-release-is-a-bad-idea
AI offers a tempting prospect; a shorter, less labor-intensive path to written content creation. What marketing director wouldn't want that? Yet, while there are times when using AI can help you see things differently and while there are times when it might clarify your understanding of a complex subject, when it comes to the creative and strategic writing side of comms, I strongly caution you against the use of AI.

On the surface it looks harmless; you’re going to type in some prompts and use what AI spits out to make a press release. But don’t be fooled.
Yes, AI can do some really amazing stuff, however, problems quickly emerge when we expect AI to take on the things that we, as humans, are not only capable of but readily skilled at doing.

I've said it before, I want AI to help me figure out things like doing taxes, or offer possible solutions to complex problems whose answers already likely exist in a series of datasets, and just need to be tracked down. Show me the quickest route out of town during traffic on a Friday. Don't try to tell me the meaning of life. We already know it's 42. 

I know so many marketing people and creatives who are terrified that AI will take their jobs. What I really see happening is companies downsizing their creative teams, assuming that the remaining creatives can just use AI to generate the same quality and volume of content previously provided by said team. Not only will this not work, it will set brands back significantly, as their audiences lose interest and opt for brands who still understand how to engage.

Still thinking about using AI to write your next press release? Here are five reasons that’s a bad idea.

1. Your Headline is Going to Lack Luster
AI can be really great at summarizing things, but it has no idea how to weight the ideas that should be at the front of the story. Humans have short attention spans. They don’t have time to sit through a list of facts before getting to the heart of “why this story actually matters.” AI can’t tell you with certainty why something matters to your audience. That’s your job.

2. Your Flow Won’t Compel Readers
One of the most important elements of a truly good press release is flow. It’s something my clients ask me to help them figure out after they’ve internally workshopped a press release for days, often weeks. Helping clients figure out the flow of their press release is something that comes easily to me as a comms consultant. I see the path of the story through the clutter of the facts and help them draw that out. It’s part science, part alchemy. AI, however, is not intrinsically good at determining what makes something compelling to humans, and it will have no idea how to craft that into a narrative that makes sense to your target audience.

3. It Won’t Deepen Your Brand’s Relationship with Your Audience
AI has no idea why customers love your brand specifically and it certainly has no idea how they feel, or what feelings even are. AI is really good at pattern recognition, but not so much about seeing the nuance of the details, the vibe of the zeitgeist, or the overall attitudes of the public day-to-day, or season-to-season. Good press releases are going to be what the press uses to write the stories that reach your audience. Your press release should build a relationship with your audience. That’s hard to do when you outsource what should be your brand’s hand-crafted, personal message and values to a machine.

4. It Won’t Stand Out To Reporters
AI has no idea what makes reporters want to cover your story. It might know what’s going on in the news right now, but it can’t connect that to the email pitches, social media posts, and press releases that it took to make that news happen (not yet anyway). What makes tomorrow’s headlines are being talked about in newsrooms and editorial meetings today and AI has no idea what people are saying in there because it hasn’t been published yet (at least, we hope AI isn’t privy to those conversations). But humans, we have hunches, we have intuition, we have ways of thinking into the future that might get a reporter’s attention. We know how to make our press release relevant to news cycles today, and tomorrow, and beyond because we’re skilled professionals.

5. You Risk Sounding Like Everyone Else
Will AI give you an overall story that technically hits all the points and passes basic inspection? Probably. Will it ever create anything new? No. AI works entirely from things that have already been created. It does not know how to create something new. It does not know what humans are actually thinking and it certainly doesn't see things in the way that humans do. This can be a huge advantage in a lot of areas, but not really in communications.

Communications is predicated on an understanding of how humans connect with each other. This is partly based on how we share information but also how we show up for each other and how we build significant relationships with our friends, family, community, and the world at large. Communications is also about our interactions with human built, and often, complicated systems and ideas.

The Bottom Line:
Your brand's press release is an opportunity for you to create something new and interesting that will not only get reporters’ attention but educate them on what they need to know to create a story that's going to engage your target audience. Why would you risk the creation of something so weirdly and profoundly human, to an algorithm?
About the Author
Jennifer Jacobson is the feral PR consultant who works with do-gooding brands and causes. She is the founder of the one-woman PR firm, Jacobson Communication, which often replaces big global firms and gets better results. Jennifer has shaped some of the biggest news narratives in the last 20+ years in social media, tech, branding, activism, and philanthropy, despite the world often being on fire. She also creates custom theme songs for theme parks, growing brands, memorable characters, and generally enchanted places.

​To learn more, visit 
https://jacobsoncommunication.com
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<![CDATA[The Jacobson Governing Principles for Ethical Uses of AI]]>Mon, 25 Aug 2025 18:14:02 GMThttp://jacobsoncommunication.com/blog/the-jacobson-governing-principles-for-ethical-uses-of-aiPicture

As a PR and communications professional in the tech and entertainment space, and an author, musician, and artist, I know the value of real humans, working together to create new things or solve complicated problems. There is a spark that happens when a focused group gets together to make something new or find solutions to seemingly impossible situations. There’s almost a magic to it and that excitement has a way of building on itself and encouraging others. I also feel there are a number of reasons that this human-driven process is greatly undermined by the unchecked use of generative AI in areas such as enterprise, education, physical health, and mental health.
While many seem to be of a fixed mindset that the AI “genie is out of the bottle” and we are all at the whim of whatever happens, I beg to differ, and point out that that is a lie that serves those in power, who have probably invested heavily in the mostly unregulated AI industry as it stands today.

I believe we, as humans, have agency over how we proceed in this brave new world, and while no set of governing principles will ever be used completely, (completeness itself is a myth), I believe that, by speaking these ideas into existence, we can begin to make sense of our reality and make a more intentional, mindful future in which humans benefit from the potential of what AI can do, and minimize the fallout of having machines replace the arts and the very things that humans actually enjoy doing.

It is my hope that we consider and work to implement the following framework, and similar frameworks of its kind.

Part One: The Shoulds and Should Nots of AI

AI Should Not Be:
  1. Used by children under 13 without adult supervision
  2. A shortcut that humans frequently rely on to outsource individual thought, creativity, and personal reflection
  3. A resource that generates creative content for profit at the expense of jobs for those in the creative space
  4. A tool for employers to extract more from workers
  5. A tool for governments, companies, or other organizations to employ deep-tracking and mass surveillance of people with no known criminal history.
  6. A replacement for meaningful human connection, when such connection is readily available
 
When We Do Use AI, It Should Be:
  1. Used sparingly
  2. Used responsibly
  3. Used with human oversite
  4. Used in ways that respect the creativity and personal information of individuals

Part Two: AI Use Case and Implementation  (what we create and use AI for )

What AI Should Do:
 AI should help humans without replacing or undermining them.

When AI Should Be Used:
AI should primarily be used to do things that humans can’t do due to limiting factors such as:
1.     the scope of data to be analyzed
2.     the need for specific, highly accurate quantifiable answers, calculated by performing tedious, monotonous, mundane tasks
3.     the complexities of data systems which require measurable, highly accurate, nuanced answers
4.     constraints on time that would render a human’s eventual efforts irrelevant
5.     the need to scale with regard to helping people in crisis or with compounding problems
6.     other measurable compounding factors that limit outcome effectiveness

Examples of the Above Include:
1. When The Scope of Data is Beyond Human Ability to Calculate
AI should be used to do the big things that humans can’t do well, such as back solving for new vaccines by employing pattern recognition across vast amounts of data to produce measurable outcomes. Another use-case scenario in this category is the use of AI to analyze genetic data and environmental data to help determine the likelihood of diseases such as cancer or Alzheimer’s.
 2. When the Job Requires Specific Accurate Quantifiable Answers Calculated by Performing Tedious, Mundane, Tasks
Doing taxes is a task that falls into this category. Most people don’t like doing taxes and a high degree of accuracy is required across multiple data sets that would lend this task reasonably to the assistance of AI. Quantifiable answers in this case refer to answers that lie more in analytical and statistical domains, and not overtly creative ones.
 3. When the Complexities of the Data Systems Require Measurable, Accurate, Nuanced Answers
Some systems are exceptionally complex and difficult to navigate, such as the American healthcare system and insurance systems. The use of AI can help level the playing field for individuals navigating these systems, and help people receive benefits from these systems that they are entitled to.
4. When Time Constraints Are Imposed and Accurate Answers or Options Are Critical
Sometimes the clock is ticking when accurate results are critical to making decisions and delivering effective answers and options. Emergency response to natural disasters are one such use-case for AI that falls into this category.
5. When Helping People At-Scale is Required During Crisis
Sometimes emergencies or mental health crisis can escalate, especially during a disaster or event that impacts underrepresented communities. In this case, specifically trained AI might be developed and used to help people find stability, safety, and comfort for their personal safety and mental health until such time as a trained human therapist or counselor is able and available to work with them.
6. When Other Measurable Compounding Factors Limit Outcome Effectiveness at The Expense of Human Life or Environmental Catastrophe
Urgent or emergency scenarios that require measurable, specific outcomes or solutions merit this kind of AI engagement.


Part Three: Organization, Creation, and Cultivation of Data

1. AI Should Reside in Intentionally Cultivated Walled Gardens
Humans have tended food forests and plants stretching back into pre-ancient past, creating plant pairings that were mutually beneficial and long-lasting. The way we think about AI and use it can be similar to this process, but it has to be strategic. You wouldn’t expect your average dentist to know much about child psychology or rug weaving, so why would you trust a general AI for detailed expertise on something it may not even be trained in? Especially when it doesn’t tell you it has little to no domain knowledge in this space?
Let’s focus AI on specific domains or areas of interest. Such walled-off-gardens can help users have a higher degree of confidence in the answers they receive.
2. Consensually Sourced and Disclosed Training Material
When AI answers questions and solves problems, the results it produces are often based on stolen works, and you’ll usually have no way of knowing this. The libraries used to train generative AI contain works by authors, artists, musicians, and filmmakers who, unless clearly stated, did not consent to their work being used. Unless clearly stated, these artists are not credited or compensated. We should consider these works intellectual property and require consent before using these works in AI training libraries.
3. Entitlement to Compensation for The Use of Creative Works in Training Data
When AI companies train their algorithms on intellectual property that is privately owned, and not in the public domain, the author/owner of the work(s) must be financially compensated in the form of royalties paid to them, or, if they are deceased, to their estate or other such organization.
4. Public, On-Product Disclosure When Creative Works Are Generated by or Heavily Influenced by AI
When AI is used to create or shape the direction of creative content such as images, music, video, pictures, story, scripts, and other media, evident public disclosure must be made on the public-facing content, which informs audiences of this. In the event that said AI-based work heavily resembles the works of specific human artists, authors, creators, etc., those people must be credited. In the event that said creators are alive, they must be financially compensated in the form of royalties for the use of their work.
5. Ethical Sale of Data Sets
The sale of data sets should be well regulated and favor the rights of the individual. Data sets sold should be scrubbed of any personal identifiers in a way that protects the anonymity of the individual. While an individual may have legally agreed to give their personal data to one company, that does not give said company the right to package and re-sell said personal data, or for that data to be acquired or absorbed by another company or party, without said personal data being scrubbed to protect the individual.
6. Protection of Individual’s Data from Third Parties
One’s personal data, when used or stored in AI-related data sets, may not be given, sold, or disclosed to third parties without the express consent of the individual. Third parties include other companies, organizations, governments, schools, oversight committees, private parties, etc.


Part Four: Warnings for Those Using AI

1. The Hype About AI is Well-Funded
There's a huge amount of investment being poured into generative AI right now as well as an entire public-facing PR machine, running at full-steam, to make generative AI look like the safe bet and sure thing that investors want you to believe it is. This is another gold rush. This is another bubble. Don't trust it blindly.
2. There’s An Environmental Cost
AI requires vast resources to function, both in what it takes to build and train algorithms, and also in its carbon footprint based on the physical resources AI uses. We should be mindful of this and use AI responsibly.
​3. Generative AI Isn’t as Smart as People Think
AI doesn’t really create anything new; it’s mixing and matching. While there are many times that can be a useful thing, (as outlined above), it is not a replacement for human innovation and should not be thought of as such.
4. There is a Ceiling for Generative AI
The Generative AI that exists today has already been trained on the existing libraries of human-made art, writing, music, movies, and media. The input it uses to mix, match, and pair is limited until humans create more work. In many ways, this is as good as it gets.


The Bottom Line
We shouldn’t let machines take away the experiences that bring joy to us and make life worth living. We also shouldn’t let unregulated for-profit, or government entities use AI in ways that hurt the individual, extract creativity without due compensation, or limit personal freedoms. With sensible regulations and applied ethics, backed by appropriate laws and guidelines, led by an informed public, it is possible to work with AI in ways that bring out the best of us, without replacing or undermining the very humans it seeks to help.
To all my fellow creatives out there; stay human!

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<![CDATA[7 Mistakes Startups Make When Hiring Their First PR Director]]>Thu, 28 Apr 2022 21:25:29 GMThttp://jacobsoncommunication.com/blog/7-mistakes-startups-make-when-hiring-their-first-pr-director
Your PR Director can mean the difference between success and failure for your startup. They can help you get noticed, which may lead to future funding, lucrative business partnerships, and more customers. Good PR can open doors that were previously closed for your brand. It’s important to hire well.

As a PR Professional, I’ve worked with hundreds of startups and heard many stories. I’ve also seen a lot of PR mistakes that I want you to learn from. Here are some of the most common.

1. They Hire Someone From a Big Company or PR Agency
Hiring a PR person from a large company is a gamble. I’ve seen several startups boast that their PR Director was from Google or Facebook or even a large PR firm, only to let them go six months later when they realized that person wasn’t able to function without a larger budget and team.
Many startups pay top dollar to acquire this new employee, assuming this one person was responsible for their department’s PR success at the previous company. Unfortunately, this person probably had dozens of people on multiple teams responsible for their combined success. Startups need people who can think for themselves and wear many hats. Hiring from a large company is not a guarantee of success for your startup.

2. They Let The Intern Do It
Deterred by the cost of hiring a professional, some startups believe they’ll save money if the intern learns how to do their PR (yes, I’ve seen this happen). If your startup is serious about getting regular features in the media, this is not an advisable strategy. Interns typically lack the skills of a qualified PR professional, and they’ll take much longer to get any significant PR traction. If your startup has time to waste, you can try this but it’s not advisable.

3. They Require The Employee To Work On-Site
Good PR can be done from anywhere with a good internet connection. When you only hire locally, you’re limiting your workforce. The perfect PR person for you might not even live in your state. 

Unless your startup or brand only exists in one place, or unless you have another really good reason, there is no logical reason to tether this position to your location. Instead, look for other indicators of future success, such as; is this person fluent in the language of the market we are targeting? Does this person have experience with the market and region we are targeting? Can I use remote work tools and regular virtual meetings to make sure we stay on target?

4. They Only Want A Full-Time In-House Employee, Not a ConsultantDepending on your startup’s needs and growth-stage, your PR Director doesn’t have to be a full-time employee. Some startups who have smaller budgets will be better served hiring a PR consultant part time, as opposed to paying for a salaried employee. 

Hiring a consultant gives your PR person the option of having additional clients and making a wage more suitable to their skill-set and needs. This lets you have a highly-skilled PR person at a fraction of the cost. As you grow, you may opt for an in-house position, but by then you’ll have a better idea of what works and hopefully a larger budget.

5. They Don’t Offer Competitive Compensation
Good PR isn’t cheap. If your company truly needs PR now, good PR is a worthwhile investment. Yet, many startups look for ways to cut costs by lowering compensation in exchange for “perks,” such as shares in their company, free lunches, or additional time off. Some even offer a pay-per-placement commission, (don’t do this, it’s a great way to have news outlets blacklist you permanently). 

Offering lower compensation means you’re less likely to hire top-level talent. Do your homework. Pay people what they’re worth. This person is going to show your company to the world. Have a compensation offering that reflects the market rate.

6. They Expect Results Too Soon, or Too Late
I’ve seen startups that expect results from their PR Directors within the first week and I’ve also seen startups that let half a year go by with only one or two results. Neither of these extremes are healthy.

Generally, a skilled PR person should be able to start getting results within the first month of pitching. It’s not because they don’t “know reporters.” It’s because reporters often take time to recognize and get comfortable with the new correlation between your PR Director and your brand. 

For startups who aren’t already widely known, regular media pickup (weekly or monthly stories) usually takes three to six months of active pitching and multiple stories to establish.

7. They Think A Press Release Is Enough
Press releases are for reporters, not the actual public. Publishing a press release does not replace the fact that you need a PR Director. A press release is a great place to house all the important details of your product’s launch. They’re a great way to say, “at this date and time we were here and we did a thing.” They are not great for getting the public to stop what they’re doing and covet your brand. Do not confuse press release impressions with genuine customer engagement. A press release is only a starting point. It needs to be coordinated with a customer-facing blog post, social media engagement, and public statements. A good PR Director can help you do that.

The Bottom Line
Finding the right PR Director is going to take time. You may have to hire a couple different people until you find a good fit. You may have to adjust the compensation you are offering. But, in the end, it’s worth it to find someone who knows how to show your brand to the world.

ABOUT THE AUTHOR
Jennifer L. Jacobson is a communications strategist specializing in life-changing PR engagement for startups, nonprofits, and creative brands.  Jennifer's clients have been on The View, The Today Show, in TIME magazine's "Best Sites of the Year," FastCompany's "Best Nonprofits," on the front page of USA Today, Popular Science, The New York Times, the Today show, PBS Frontline, and thousands more. Jennifer is also a creative professional who draws on her two decades experience as an entrepreneur, creator, author, and musician to help clients with one-off creative needs such as songwriting, storycraft, world development, and more.

For more about her work, visit: 
jacobsoncommunication.com
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