How to Actually Connect with Your Audience In the Age of AI Slop - The Case for Staying Feral7/28/2026
After twenty-five years in marketing and PR, the biggest takeaways I can tell anyone interested in the craft is to learn the art of storytelling, and learn how to think like your audience. It really is that simple. It's all about your story, but it's also about how you position it. Is your brand launching a new app, or are you improving the way people interact with each other? Is your nonprofit doing an end of year capital campaign, or are you inviting donors to help you navigate potential challenges in the coming year? Find the better story and learn how to tell it with honesty, sincerity, and key facts. Good PR is a Garden. So often people think of PR as "spin" or "hype" and that kind of PR is often not only dishonest, it's also short-lived. I like the kind of storytelling that requires me to sit with clients, learn who they are, what they think, who they serve, and how the hell they are making the world a better place. Then I look for the stories that will best highlight this. I look for ways to weave that into larger narratives in the world. It's not rocket science. It's not even a formula; it's a garden. It's a method of planting seeds in one season, of harvesting in another, of planting plants that want to hang out together, of introducing positive microbes to the soil, and of being mindful of outside forces that may impact the garden. Not every seed you plant will grow and that's ok. Some seeds have a completely different lifecycle than others, and that's ok. Some seeds grow into plants that yield fruit every year, others need to be replanted every year. It's all ok and it's all welcome.
Finding a Good Marketer Nowadays. I believe marketing should be something that most people can understand, and I work hard to help my clients understand what good marketing really is. I'm tired of tech bros in marketing spouting off acronyms at their customers like everyone in the room has an MBA. There's no 100% proven formula that every brand should follow. There's no "do these five things" guarantee to business success with your email marketing campaigns. Don't trust people who try and sell you their system, despite never having met you. Instead, look for those who genuinely care, who get results, love what they do, and who are dedicated to their craft. These will be people who have walked the marketing path with hundreds of brands and they know how to guide you to a future that works for you. So now we come to the part of the timeline where AI is not only in the picture, it's screaming at the top of our feeds, it's literally "making" news. It's 30% of the videos promoted to us online (not an official statistic, but more of a speculative one). A lot of brands are wondering how to stand out from the slop, whether or not they should use AI to make their marketing materials, and what the future of customer engagement looks like now. So here is my honest opinion, and yes, it flies against the multi-billion dollar agenda Big Tech wants us all to believe. Friends, this is a time when being human matters. Being weird matters. Being authentic matters. The truth is, it has always mattered, but they gave us cell phones and social media feeds to doomscroll so that we would become more distracted, anxious, and easy to control.
For many theme parks Spring is a dormant time of year when the worst of the weather passes. But all should not be quiet in your marketing and PR departments. Spring is a great time to jumpstart many activities that will pay off in the busy season.
Here are 12 activities you can start now to prepare your park for peak season. 1. Map Out Your “Big Announcements” and stories for the Year Do you have a fantastic summer music lineup you’ll need to promote? How about a new ride opening or attraction? Whatever it is, map it out and put it on your editorial calendar now so you have time to plan for and promote it. Hiring a PR firm is a big step for any new or growing brand. If you've reached this point, congratulations, you’ve gotten farther than a lot of other brands ever have. Here are seven common myths to avoid when considering hiring a PR firm.
1. The Best PR Firms Are Really Big Choosing a big PR firm that works with big clients can be a bad choice for new and emerging brands for several reasons. Big PR firms are expensive for cost-conscious brands. Unless they have a “small brand” department big PR firms are mainly focused on their big, name-brand clients, because they look good, and they bring in most of the money. Most big PR firms don’t specialize in the nuances of startups. While they may have fancy reports and a fleet of underlings to meet with you regularly, big PR firms don’t usually understand the specific needs of budding entrepreneurship associated with startups. You’re better off looking for PR firms that specialize in, and have results for companies of a similar size and focus to yours. As a new entrepreneur, you’ve been building your startup for months, and now you’re ready to start pitching to the venture capital community. You may be ready, but is your pitch deck? Are you sure you have the right elements to attract a VC?
Knowing when to start PR isn’t always easy, especially for startups. In my years of public relations and marketing experience, very few startups begin their PR efforts too early. Some startups wait to begin public relations until they’ve been selling products for over a year, and some wait until they feel like they have a story worth sharing. With so many outside voices insisting that a startup “must start now” on advertising, social media, SEO, rebranding, choosing an office space, hiring a team, winning awards, and giving cars as signing bonuses, it’s a lot. I get it.
Face it; some emails will never be read. Don't let yours be one of them. Here are seven deadly mistakes email marketers make.
1. The Subject Line Doesn't Get to the Point In Time - The first few words have to compel the reader to keep reading and open your email. If you're having a 25% off sale, lead with the words: "25% off." Don't lead with the words: "Today only, get a special, once-a-year promotion and enjoy 25% off your entire purchase." Whether you run a startup, a mid-size consumer product company, or another kind of successfully growing brand, you know how competitive the holiday season gets. Here are three tips to making your brand stand out during the holiday season.
Face it; there are a lot of emails that will never be read. Don't let yours be one of them. Here are seven deadly mistakes email marketers make.
1. Your Subject Line Is Pointless. The first few words have to compel the reader to keep reading and open your email. If you're having a 25% off sale, lead with the words: "25% off." Don't lead with the words: "Today only, get a special, once-a-year promotion for 25% off your entire purchase." 2. Your Preview Text Wastes Space. You've seen it; that text that previews an email's content. Too many n00b brands and some established ones waste that space with boilerplate, unsubscribe text, or other, non-essential information. This is often a remnant of the email sending service you are using. Send a test to yourself before sending the email to a group. If the preview text is not your immediate content, modify your template so that information is placed elsewhere. Preview text should always be compelling. -- mac windows, gmail, outlook, iPhone Android Makers are talented at their craft, but sometimes they can use a little help with marketing. Here are seven pro marketing tips to help makers maximize their sales and engagement.
1. Make a Calendar. Whether you're a cosplay prop-maker, a quilter, a knitter, a carver... plan your year out and give your audience something fresh every season (or more often if you can). You've survived the Consumer Electronics Show (CES) and even earned your startup a few media mentions in the process. You're finally taking off. As far as you're concerned, your name belongs up there with Musk, Zuckerberg, and Curie. You may think the bulk of your PR work is done for the year, but it's only just begun. The difference between startups that flicker and fade and those who become household brands is all about media presence–continued media presence. Here are the most common PR mistakes startups make after CES. Introducing the media to your startup is an important job–one that shouldn’t be done without careful research and consideration. Knowing what to expect from a potential PR firm is often challenging for startups. Here are some must-ask questions to address with any PR firm your startup is thinking of working with.
Who will do most of the daily work of promoting my startup? Large PR firms often have interns and in-experienced people on-hand to conduct research, preform initial pitches, and manage smaller accounts. Since you’re paying a PR firm to represent you, you should know what you’re paying for and how much of your account will be handled by “underlings” versus senior management. 1. The best PR firms are really big.
Choosing a big PR firm can be a dangerous choice for a startup for three reasons: 1. Big PR firms are expensive for cost-conscious startups. 2. Big PR firms are focused on their big, name-brand clients, because they look good, and they pay well. 3. Most big PR firms don’t specialize in the nuances of startups. While they may have fancy reports and a fleet of underlings to meet with you regularly, big PR firms don’t usually understand the specific needs of budding entrepreneurship associated with startups. You’re better off looking for PR firms that specialize in, and have results for companies of a similar size and focus to yours. 2. You Don’t Care About Your Appearance:
Relying on old PR placements shows that staying relevant isn’t important to your brand. When media placements for a brand are more than a month or two old, it’s the same as wearing dirty laundry to work; it looks bad, people notice, and no one will tell you. 3. You’re Wasting SEO Opportunities: One of the number one ways people research new products is online, and media placements are a great way to drive SEO for your brand. If you’re not actively getting your share of media placements, your brand is missing some meaningful web-traffic. 4. You’re crippling your sales team: Sure great salespeople can sell “anything” but if you have Ghost PR Syndrome, your forcing your team to trot out the same horse time, after time, trying to sell to leads, who are becoming more and more familiar with the competition. Current media placements can go a long way to lending credibility to your product and that can speed-up and unburden your sales team. 5. You’re Isolating Your Customers: Lack of PR makes current customers less confident in the best of times and more skeptical if they have a problem. Hanging out with the “cool kids” is still a thing. Even if you have won customers and they’ve been with you for a long time, they may decide to go with the competition if the news is raving about how wonderful a similar product is. For customers who’ve had a problem, (as long as that problem is handled in a favorable way), positive media stories can help them have faith in your company while their problem is sorted out, leading them to believe that their issue is isolated, and not the tip of the iceberg of doom for your brand. Is Ghost PR Syndrome Preventable? Yes. You need to make PR a priority for your brand. Work with a firm that understands your desire to stay relevant in your market. Talk with a number of firms who represent brands of a similar size and industry to yours. Talk with fellow founders, executives, and colleagues and ask who they recommend. You can overcome Ghost PR Syndrome and get your brand back on track. The Bottom Line: If you want your company to stand out, attract new customers, and stay relevant, active PR should be one of the most-valuable, most-used tools in your marketing toolbox. Have you ever had a PR campaign that just didn't work? Are you planning a new campaign? Here's the top 8 reasons PR campaigns fail and what you should avoid.
1. You're Starting Too Late Do you have a story that has to "go live" this week? Next week? You're too late. Sure, you can try and see what happens, but you need to have sent out your stories at least two to four weeks in advance. Looking to get coverage in a print magazine, try three months or more in advance. Looking to get your new product/service on a major TV show? That could easily take 6 months of hard work and dedication. Do you have a holiday campaign coming up? Start in August or September. After that, it's too late. Starting with a new PR firm? Bring them on, at least a month before you need to start pitching anything. From luxurious retreats, to expensive market research analysis, entrepreneurs have many resources to help them become seasoned thought leaders, but as they say, startups ain’t got time for that.
If you only have fifteen minutes before your interview with a TV show, radio show, podcast, or other media engagement, here are nine things you need to know right now: 1. Check Your Facts: Run a quick Google news search on the topic you’ll be discussing. Make sure nothing has changed in the last few hours/days. (In the tech space it’s entirely possible). 2. Know About the Show: Know the show’s name. Google it. Learn the host’s name. Know where the show airs. Keep this in mind during the interview. |
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About the AuthorJennifer is a storyteller who connects big ideas with audiences. She specializes in public relations, brand development, and creative services for startups, theme parks, musicians, authors, nonprofits, and more. Free PR ConsultationReady to take your PR to the next level? Apply for a free 30 minute consultation here:
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